Your home was designed to feel effortless. Membership keeps it that way, with 24/7 support, guaranteed response times and priority service from the PROJECT: automate team.
Handover is where a long relationship begins. We call our plans Memberships because we care for you, your family and your home well beyond the break-and-fix service you may be used to.
Members move to the front of the queue whenever the home needs attention.
Clearly defined response times, set out and guaranteed by your membership.
Many requests are resolved remotely, without waiting for a visit.
Your technology kept performing as it did on the day it was handed over.
From business-hours care to 24/7/365 support with same-day advanced response, there is a membership for every home. Choose the one that suits yours, and we will take it from there.
$125per month
24/7 phone and email support with a guaranteed 30-minute response from Basic Support, plus access to our Advanced Support team on a first-come, first-served basis.
$300per month
24/7 Basic Support with guaranteed same-day on-site response. You move to the head of the line with our Advanced Support team, who begin work within 4 hours (or by noon the next business day if the issue arises after hours). Complimentary concierge service during business hours is included.
Call or email our support team, day or night. Every plan includes 24/7 Basic Support.
We diagnose the issue and resolve it remotely whenever possible.
When hands-on care is required, a technician is scheduled to your home.
Basic Support includes priority assistance during business hours, routine maintenance guidance, troubleshooting and access to member-only support resources. It is designed to keep every system running smoothly, with dependable help whenever you need it.
Any problem that causes a complete service outage, a major security concern, or significantly affects how you use your home. Urgent requests receive priority response according to your membership.
On-site visits are not included in standard memberships unless your plan states otherwise. Members receive preferred on-site rates and priority scheduling whenever a visit is required.
Yes. You may move between memberships at any time. Changes usually take effect at the start of your next billing cycle, and upgrades can often begin immediately.
Annual billing covers a full year of membership in a single payment, with a 10% saving compared with monthly billing.
Intelligent technology, designed around your lifestyle.
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