Privacy Policy

Project Automate Inc., doing business as PROJECT: automate, respects your privacy and is committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains how we collect, use, and protect your information.

Interpretation and Definitions

Interpretation

The words with the first letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Company, we and us refer to Project Automate Inc., doing business as PROJECT: automate.
• Website refers to https://projectautomate.com.
• Personal Information means any information that identifies or can be used to identify an individual, such as name, email address, phone number, or other contact information.
• Service refers to the website, services, consultations, installations, and support provided by the Company.
• You means the individual accessing the website or using our services.

Text Messaging (SMS)

If you check the text message consent box on one of our website forms, PROJECT: automate will send you informational text messages about your inquiry, consultation, appointments, project, and customer support, as described in our Text Messaging (SMS) Terms. We do not send marketing or promotional text messages. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or reply HELP for help. You can also contact us at (310) 402-4818 or josh@projectautomate.com.

When you opt in, we keep a record of your mobile number, your consent, the date, time and page of your opt-in, and any later opt-out request. We use this record only to run our text messaging program, honor your choices, and show that you consented.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information

You may voluntarily provide information including:

• Name
• Email address
• Phone number
• Property address
• Project details, such as the systems you are interested in, your property’s approximate value, and your budget range
• Your text messaging consent choices

This information is typically collected when you:

• Submit a contact or consultation form
• Request a consultation
• Communicate with us by email, phone, or text message

Automatically Collected Information

When you visit our website, certain information may automatically be collected including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of visits

Our website uses a visitor-tracking script from our customer relationship platform, HighLevel (LeadConnector). It records the pages you visit on our website. If you later submit one of our forms, it links that visit history to your inquiry, so we can recognize returning visitors and understand how they found us, for example through one of our ads.

This information helps us improve our website performance and user experience.

Cookies

We use cookies and similar browser storage (such as local storage) for two purposes. Apart from one cookie that remembers you have seen our cookie notice, they are set by our customer relationship platform, HighLevel (LeadConnector), which powers our inquiry forms and our visitor tracking.

• Necessary: to make our inquiry and consultation forms work, protect them from spam, and remember that you have acknowledged our cookie notice.
• Visitor identification: HighLevel’s visitor-tracking script stores an identifier in your browser and records the pages you visit, so an inquiry can be linked to your earlier visits and we can recognize returning visitors and clients.

We do not use advertising, marketing, or social media cookies, and we do not share cookie data with advertising networks.

You can block or delete cookies and other site data at any time through your browser settings. Blocking them may prevent our inquiry forms from working correctly.

Tracking by other companies. HighLevel collects the information described above only on our behalf. We do not allow advertising networks or other companies to collect personal information about your online activities over time and across different websites through our website.

Do Not Track. Some browsers can send a “Do Not Track” signal to the websites you visit. There is no common standard for responding to these signals, so our website does not currently respond to them.

How We Use Your Information

PROJECT: automate uses the information collected for the following purposes:

• To respond to inquiries and provide consultations
• To communicate regarding services or projects
• To send the text messages you have opted in to
• To improve our website and services
• To recognize returning visitors and understand how people find our website
• To provide customer support
• To send relevant updates or service-related communications

Sharing Your Information

PROJECT: automate does not sell or rent personal information to third parties, and we do not share it with third parties for their own direct marketing purposes.

We may share information only in limited circumstances, such as:

• With service providers who help us operate our website and services: our customer relationship platform, HighLevel (LeadConnector); our website hosting and security provider, Cloudflare; and our email provider
• With professional advisors, such as accountants and lawyers, when needed
• When required by law or legal obligations

These providers are required to protect your information and use it only for the services they provide.

Text messaging opt-in data and consent are excluded from all of the sharing described in this section. They are handled only as described in Text Messaging (SMS) above.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep inquiry and client information for as long as we need it to respond to you, provide our services, and meet our legal and accounting obligations. We keep records of text messaging consent and opt-outs for as long as we need them to honor your choices and show that you consented.

Your Choices and Rights

• Review, correct, or delete your information: email josh@projectautomate.com or call (310) 402-4818, and we will respond promptly. We may keep records the law requires us to keep, such as records of your text messaging consent and opt-out.
• Stop text messages: reply STOP to any message from us, or see how to opt out in our Text Messaging (SMS) Terms.
• Stop emails: reply to any email from us, or contact us using the details below.
• Cookies: block or delete them in your browser settings, as described under Cookies above.

Children's Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the Last Updated date at the top revised to match.

We encourage users to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Project Automate Inc., doing business as PROJECT: automate
1600 Rosecrans Ave Building 7, Suite 400
Manhattan Beach, CA 90266
Phone: (310) 402-4818
Email: josh@projectautomate.com
Website: https://projectautomate.com